Customer Responsibilities
The Customer is responsible, at its own expense, for providing:
The Customer is also responsible for unloading, positioning, and internal transportation of the equipment unless otherwise agreed in writing.
Commissioning assumes that all installation conditions comply with the provided technical requirements.
Delays or issues caused by site conditions are not the responsibility of the Supplier and may result in additional charges.
If startup and commissioning are included as a separate line item in the invoice or quotation, the following scope applies unless otherwise stated:
Startup and commissioning are performed assuming that all site conditions, utilities, and connections are ready upon engineer arrival.
Any additional time on site, additional visits, delays caused by site readiness, or services beyond the scope described above shall be quoted and billed separately.
Extended or expedited commissioning services are available upon request.
During the warranty period:
The warranty does not cover:
If a service visit determines that the issue is not warranty-related, all associated service, travel, and administrative costs shall be invoiced to the Customer.
All on-site service is scheduled subject to engineer availability.
The Supplier’s liability is limited to the repair or replacement of defective parts.
Under no circumstances shall the Supplier be liable for indirect, incidental, or consequential damages, including loss of production or profit.
Supplier reserves the right to substitute auxiliary or supporting components with equivalent or superior alternatives based on availability, provided that overall system performance is not adversely affected.
All technical specifications and performance values provided in quotations, proposals, or documentation are nominal and subject to normal engineering tolerances. Supplier guarantees that the system will be properly sized and configured to support the Customer’s intended application, but does not guarantee exact nominal performance values.
Customer shall inspect the equipment upon delivery and notify Supplier in writing of any alleged non-conformity within ten (10) days. Supplier shall be given a reasonable opportunity to inspect, repair, replace, or otherwise cure any proven non-conformity before any further claims may be made.
These Terms & Conditions shall be governed by the laws of the State of Florida, without regard to conflict of law principles.
Title to the equipment shall remain with Supplier until full payment is received. Risk of loss transfers to Customer upon shipment from Supplier’s facility, unless otherwise agreed in writing.
Supplier shall not be liable for delays or failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, supply chain disruptions, transportation delays, labor shortages, or governmental actions.
Prices do not include any applicable sales, use, excise, or other taxes. Customer is responsible for all applicable taxes unless a valid exemption certificate is provided.
Orders for custom or built-to-order equipment may not be cancelled without Supplier’s written consent. If cancellation is approved, Customer shall be responsible for all costs incurred up to the date of cancellation.
All drawings, designs, manuals, and technical documentation remain the property of Supplier and may not be reproduced or shared with any third party without Supplier’s prior written permission.
These Terms & Conditions apply unless otherwise agreed in writing.
Safe Equip LLC reserves the right to update these Terms & Conditions without prior notice.
Version: Rev. 1.2 | Effective as of: February 2026
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